The fingerprint reader in not connected. Type Control Panel. After installing Windows 10 Enterprise (whether via an in place upgrade or fresh install), the PIN and Fingerprint Sign-in options are unavailable as the buttons are disabled/greyed out. EDIT: I SOLVED IT - Scroll to the bottom to see solution! Click Uninstall and confirm the action. After latest Windows 10 update my fingerprint scanner not working on my Lenovo X1 Yoga I have a Lenovo X1 Yoga laptop with a fingerprint scanner I used to log in and after the most recent windows 10 update it stopped working. My fingerprint reader is built into my laptop. Select Uninstall a program. Windows 10 Dell M6800 Fingerprint not working. After a day or so, I found the finger print reader app from Authentec, and tried to get it to work, but I couldn’t. From Control Panel (View by: Category), choose Programs. ... (The ControlVault driver package is the only thing required for the fingerprint reader to work.) But now the fingerprint reader doesn't work. Find your fingerprint reader, right-click, then select Uninstall device, and confirm the action. The Laptop itself is Dell Inspiron 5770. After a day or so, I found the finger print reader app from Authentec, and tried to get it to work, but I couldn’t. 17. After installing Ubuntu I … If I try another (wrong) finger, the reader LED will go orange and will not even say "Hello" so I know the reader is working... but something broke after an update. This device is not working properly because Windows cannot load the drivers required for this device. XPS 15 9560 (i7-7700HQ, GTX 1050, 8GB RAM, Samsung EVO 860) 3 years ago. XPS 13 2-in-1 (7390) 2019.09.01: Yes: Yes: No Ethernet Port: Yes: Yes (Requires Drivers) – No Modem: Camera, Fingerprint Sensor not working: System freezes on boot. This issue is particularly common on the following manufacturers’ devices: HP, Lenovo, Asus, Dell. The brand of the reader is Goodix. Remove the Fingerprint Reader software. But, it was always fine following a Restart. Right-click the application name from the list (such as Lenovo Fingerprint … Figure : Opening Device Manager. windows 10 fingerprint reader something went wrong. I had the problem with my fingerprint reader not working after my PC came out of Sleep. Dell :: Studio 1535 Fingerprint Reader Software Not Working Help!! Hello I am using DELL VOSTRO 3568 laptop, in that my laptop's fingerprint reader is not working. Inspiron 7590 - fingerprint reader NOT WORKING. 2. It is not detected anywhere. When I got the inspiron, I was asked at startup to configure the built-in fingerprint reader and use it for windows login. I got the fingerprint reader on my Dell XPS 13 9300 working in Ubuntu 20.04 with a driver package ostensibly from Dell. Hi guys, today I am going to show you how to set up fingerprint sensor on any Dell laptop. The more way you try, the easier the fingerprint reader issue being solved. However there are two devices marked with a question mark, so i'm assuming that they aren't installed. Downloaded all System updates from windows update. 0001 Warranty & … My USB-C failed, so I got a new motherboard. Sometimes, even a tiny bit of water or sweat can make it hard for your iPhone or iPad to read your fingerprint. Step 1: Start by selecting Device Manager. Nothing worked. Type Control Panel. Not a fix, but will buy you a little more time for Dell to come up with a permanent solution. In this video, I show you how to activate or enable fingerprint in HP laptop & if fingerprint is not working then how to solve it in a proper way. Select Programs and Features. Compatible Dell Laptops / Notebooks: Inspiron 17 (5770) Inspiron 17 (5775) DPart Number: Alternate Part … From Control Panel (View by: Category), choose Programs. Posted by. Right-click Start > Device Manager and expand the Biometric devices category. Fingerprint scanner stopped working 3-4 months after buying the laptop, brand new. How to Use a Dell Fingerprint Reader Step 1. Open the DigitalPersona software by clicking on the fingerprint icon in your Windows taskbar. Click on "Profile"... Step 2. Link sensitive account information. As long as the DigitalPersona software is running, any time you open a... Step 3. Refresh the ... I've just purchased the newly released dell inspiron laptop and i noticed that the fingerprint sensor doesn't even show in the device manager. Dell XPS 15 7590 Fingerprint Not Working XPS Help So I downgraded my BIOS to 1.5.0 so that I can undervolt my CPU and now whenever I try to sign in using Windows Hello fingerprint, it says "Something has went wrong on our end. To fix, go to Biometric and uninstall the device related to fingerprint sensors and dell control vault then reinstall the … Dell really likes ot make it tricky to get the fingerprint reader working when you install windows from scratch. Use of fingerprint reader with Dell Inspiron notebook. First off, I know the fingerprint reader is not very secure. Fingerprint not tested as the developer version does not have one. Tried all the above. Fingerprint Reader not working on Windows 10 I bought this HP laptop back in 2010 for college, set up my password, and have never used the password since then. Use of fingerprint reader with Dell Inspiron notebook. Dell Inspiron 17 (5770 and 5775) Ribbon Cable for Fingerprint Reader- genuine Dell OEM Ribbon Cable that connects the fingerprint reader module to the power button board. I cannot even see this device in device manager anymore. Fingerprint reader. There, under Biometric devices, you will find the relevant drivers. Ensure that the fingerprint reader, and your finger, is dry and clean. In this video I'll show you how you can setup the Fingerprint reader on a Dell G series laptop. Related Articles: Fix USB Device Descriptor Failure on Windows 10. Compatible Dell Laptops / Notebooks: XPS 13 (9370) XPS 13 (9380) DPart Number: Alternate Part Number's: CAZ60 NBX00027700 Warranty & Returns. In some cases, the Credential Manager service is to blame for the Windows 10 fingerprint reader not working drama. Hey guys, I have a Dell Latitude E7450 with Windows 10 Pro, joined to my domain. Dell’s support site was no help either; I went through the site, having entered my Service Code, and got a list of drivers and applications for my machine. If anyone has any suggestions, I … My USB-C failed, so I got a new motherboard. 2 fingerprint login is not working on dell latitude 7480 3 dell latitude e5450 fingerprint reader note available at login in windows 10 4 fingerprint login not working - latitude e5470 - any ideas? Re, reset fingerprint sensor - latitude e5470 that help page states that e5xx0 platform requires a different procedure to reset the fingerprint reader credentials. One of the best ways to protect your Windows 10 device from unauthorized access is to use a password, or better yet – a fingerprint.. biometric settings - check "Allow users to use their fingerprints to login to the domain" and save the changes. Solution. All of a sudden the fingerprint scanner stopped working and I have tried many solutions to get it working again but to no avail. Do not working on the end of the dell, u. If the fingerprint reader on your Surface Pro Type Cover isn’t working, detach it and then reattach it to your Surface Pro, and try using it again. I have tested this on a Lenovo Yoga 260 laptop and a Lenovo M93P desktop (with attached external fingerprint reader). Mar 25, 2009. recently i bought a dell studio 1535 running C2D 2.0 3GB ram replaced the HDD with a 320gb 7200rpm Western Digital and the lapy comes with a 256mb video card...ETC. Some user reports that the dell fingerprint reader … I resquested Dell to send the laptop with Windows 7 Pro 64 bits. Dell XPS 15 7590 Fingerprint Not Working XPS Help So I downgraded my BIOS to 1.5.0 so that I can undervolt my CPU and now whenever I try to sign in using Windows Hello fingerprint, it says "Something has went wrong on our end. Click the Start menu . Believe it or not, you can always find a way to solve fingerprint reader not working issue in Windows 10, for the solutions are raised according to the causes. But since I have a new XPS 1530 with a built in reader, I want to make sure I can use it because 1) it's under warranty & 2) it's cool. But nothing else worked, except restarting the computer. Its called the word uses data collection technology to login. This was on an elderly HP dv7 Pavilion. Paper manual or product setup guides are not included, but user manuals can be found at . I have enabled the setting using sudo pam-auth-update. 2. Do not use batteries designed for other dell computers. free of charge System drivers are included on all Latitude laptops and Optiplex desktops pre-loaded with Windows XP Pro. Dell Inspiron 7577 Gaming - Fingerprint reader not working! Believe it or not, you can always find a way to solve fingerprint reader not working issue in Windows 10, for the solutions are raised according to the causes. To resolve the issue, you may update the system drivers. Dell :: Can't Get Fingerprint Reader To Work Mar 22, 2009. The sensor doesn't even show up in Device Manager. I am not able to log onto web pages or applications. Find your fingerprint reader and click on it. There's no way for me to get into my laptop because of this. Go back into ControlPoint Security Manager and click on settings next to Fingerprint Reader. I have a new Dell M4400 Precision running Windows Vista 64bit. Right-click the application name from the list (such as Lenovo Fingerprint … Nothing there pointed me in the right direction. A: To register fingerprints, follow the steps below: 1 On the Settings screen, tap Lock screen and security. 2 Tap Fingerprint Scanner. 3 Tap CONTINUE 4 To use your Fingerprint to unlock your device, you must set a pattern or PIN or password. 5 Place your finger on the Home key. How to Reinstall the Fingerprint Reader on a Dell Laptop I love my Dell Mobile Workstation. How to Install Fingerprint Sensor Driver Windows 10 : Driver Series #9. I have a Dell M6800 laptop and had been using the fingerprint reader all the time to logon to my machine. Fix: Synaptics WBDI (SGX-enabled) Fingerprint Reader “Device Can Not Start (Code 10) Before proceeding with the troubleshooting process, make sure no USB device is attached to your system. To resolve the issue, you may update the system drivers. Help. It is not use without issues. Dell really likes ot make it tricky to get the fingerprint reader working when you install windows from scratch. RE: Fingerprint scanner not working properly Dell Latitude E7470 (Windows 10 Pro 64-bit) I get it working but not with the latest version Control Vault driver (A.09). New Dell Latitude E5450 Fingerprint reader is not installed/connected. I'm trying to set up the fingerprint reader for biometric sign-on, but when I go to that control panel setting, it tells me that "Some settings are managed by your organization", and the option is greyed out (see image). Come out of hibernation, it is blinking, swipe my finger, nothing happens, blinking stops and the reader doesn't work after that. Help. Once my laptop updated to Microsoft 10 , the fingerprint reader won't work. Only tested with Wayland (Sway WM) ecosystem. I just installed latest ubuntu 20.04.2 LTS on my dell inspiron as dual boot with windows 10. Open a Terminal (Ctl+Alt+T), then copy-and-paste the following two Terminal commands, one by one. Th only function that works with the fingerprint reader is pre boot and windows log on. Amazon.com: Dell Inspiron 15 FHD Touchscreen Laptop, AMD Ryzen 5 5500U (Beats i7-11370H), 16GB RAM, 512GB PCIe SSD, AMD Radeon Graphics, Backlit Keyboard, Fingerprint Reader, Win10, Platinum Silver (Latest Model): Computers & Accessories I have a new Dell M4400 Precision running Windows Vista 64bit. Unfortunately, few users have reported that the fingerprint reader is not working after Windows 10 wakes up from sleep, so let’s fix that.. Nothing there pointed me in the right direction. the fingerprint reader that comes installed with the computer is a Authentec aes2810. It says "Your credentials could not be verified" after the fingerprint reader goes green and says "Hello " This is windows Hello with Microsoft live. Dell Inspiron 7577 Gaming - Fingerprint reader not working! I am not 100% sure it will work even if I would have the same brand of fingerprint reader in the laptop but I think it should increase the chance a lot. The fingerprint reader (in my case the FIPS unit but both are effected) is not attached to the system and will not detect as a biometric device. Also, I installed hw-probe and found the fingerprint reader is being detected, as shown here I am trying to enable fingerprint login in my laptop (Dell Inspiron 7577), running Ubuntu 20.04. I recently upgraded my Dell Latitude E6410 from 7 to Windows 10 and almost everything worked fine, including my fingerprint sensor under Windows Hello. When I go Windows Hello Fingerprint and click Set up, it asks for my PIN, which it recognizes, but when I start to scan my finger, it says The Dell XPS 13 2-in-1 (7390) has been suffering from login failures when using the fingerprint reader with Windows Hello. I just put a 970 Evo with a fresh Windows install in my 9570 today, and I have everything working as it should, except for the fingerprint reader. When you turn on your computer and it fails to find the right drivers it gives the error that the fingerprint reader is not connected. After installing Windows 10 Enterprise (whether via an in place upgrade or fresh install), the PIN and Fingerprint Sign-in options are unavailable as the buttons are disabled/greyed out. When I got the inspiron, I was asked at startup to configure the built-in fingerprint reader and use it for windows login. (Code 31) When the Code 31 error occurs in device (s), then the corresponding device appears with a yellow exclamation mark sign, next to it, in Device Manager. Step 1: Start by selecting Device Manager. If I try another (wrong) finger, the reader LED will go orange and will not even say "Hello" so I know the reader is working... but something broke after an update. The more way you try, the easier the fingerprint reader issue being solved. Bought this computer yesterday and fingerprint reader doesn't work. Archived. There is currently a working prototype of a driver capable of capturing prints, however direct integration with libfprint is unlikely due to the manner in which the matching algorithm is implemented. If you’re not able to sign in using Fingerprint Power Button on Surface Laptop Go, here are a couple of things to try: (Some Surface Laptop Go models don’t have Fingerprint Power Button.) Any help would be nice. When setting all basic features, I realized that the fingerprint reader software didn't work. If the fingerprint reader does not work after the computer wakes from Sleep mode, change the Power Management setting in device properties. Moreover, try to give a few light knocks where the fingerprint reader is located as the current fingerprint issue can be a result of loose cabling. The fingerprint sensor doesn't work. I tried installing the drivers for it, but then, I try to enroll my fingerprint, and, well, let the pictures do the talking. Potential causes for problems. Touch ID may stop working in conditions where your fingerprints become wet or dirty; this may happen while exercising, cooking, changing your oil, doing outside work, and other similar activities. vostro-15-3578-laptop | Dell Vostro 15–3578 Owner's Manual | working-on-your-computer Hey guys so I've been having this problem with my new XPS 13. Furthermore, try to run “msdt.exe -id … Dell fingerprint reader not working. You can use a lint-free cloth to clear away anything that could be on your finger or device that’s interrupting the fingerprint reader. But when i go to the site mentioned here below i got the Control Vault driver (A.07) and now it is working but what i already mentioned sometimes it will not respond or respond. The fingerprint reader (in my case the FIPS unit but both are effected) is not attached to the system and will not detect as a biometric device. Use the following steps: From the Windows Start screen, press the Windows key + X keys, and click Device Manager in the menu. The USB UPEK fingerprint reader doesn't work with the fingerprint software on my E6400. Dell XPS 13 (9370 and 9380) Ribbon Cable for Fingerprint Reader- genuine Dell OEM Ribbon Cable that connects the fingerprint reader module to the systemboard. Dell Latitude 3570 Ribbon Cable for Fingerprint Reader- genuine Dell OEM Ribbon Cable that connects the fingerprint reader module to the systemboard. Check if some drivers like the fingerprint reader driver may have been corrupted at some point and maybe due to this reason you are fingerprint reader not working. Dell fingerprint reader not working hello all, i recently upgraded my dell latitude e6410 from 7 to windows 10 and almost everything worked fine, including my fingerprint sensor under windows hello. I have tested this on a Lenovo Yoga 260 laptop and a Lenovo M93P desktop (with attached external fingerprint reader). E7450 Fingerprint Reader Not working - Windows 8.1 It does not appear that the fingerprint reader on my Dell Latitude E7450 is working correctly after only 3 days of ownership. When I go Windows Hello Fingerprint and click Set up, it asks for my PIN, which it recognizes, but when I start to scan my finger, it says Click the Start menu . Precision 7710 - FIPS Fingerprint reader. The problem only started following a Windows 10 upgrade from Windows 7. Select Uninstall a program. This is What I've done so far and the issue persists: 1. It worked perfectly with Windows Hello before the new SSD but now refuses to read a print. There, under Biometric devices, you will find the relevant drivers. What I did was: install the latest Linux kernel 5.8 (most likely not necessary, but above 5.6.1 is advisable) download the .deb. Does anyone else have the problem of the fingerprint reader not working after hibernate? . Lenovo ThinkPad T410 Fingerprint reader not working. Mindaugas B., bcmwl, the Broadcom proprietary wireless driver, has nothing to do with the fingerprint reader. This means it might prove helpful to restart the service in question: Open the Run box by pressing the Windows Key + R shortcut on your keyboard. But now the fingerprint reader doesn't work. I don't know why? Unfortunately, few users have reported that the fingerprint reader is not working after Windows 10 wakes up from sleep, so let’s fix that.. Any help would be appreciated. I use the fingerprint reader only. Whenever I try to set up the fingerprint scanner it does not even recognize that I have placed my finger on the sensor. 0 Kudos The fingerprint reader is a Validity/Synaptics model with USB id 138a:0091. I'm not sure if the issue is with Windows, Chrome, or the Lastpass Installer, as I've recently updated all three. Dell’s support site was no help either; I went through the site, having entered my Service Code, and got a list of drivers and applications for my machine. windows 10 fingerprint reader something went wrong. Thread Status: Not open for further replies. When the laptop fingerprint reader is not responding, you should check if the hardware is turned on. I recently purchased a Dell Latitude 7480 directly from Dell website. Dell has pinpointed the issue and released a new driver with a fix. I just installed latest ubuntu 20.04.2 LTS on my dell inspiron as dual boot with windows 10. I am not able to log onto web pages or applications. Check if some drivers like the fingerprint reader driver may have been corrupted at some point and maybe due to this reason you are fingerprint reader not working. If the fingerprint sensor is damaged seriously, it is recommended to send the device to repair. Start the PC to see if the fingerprint scanner is available for login. If you still fail to access to Windows 10 via Windows Hello, and the fingerprint is still not working, go on the reading for more solutions. 15. The fingerprint reader worked fine and continued to work fine for a while. Go through wizard to set up fingerprint reader. This is the regular XPS 13, not the 2-in-1. When pop up window comes up click Next. Select Programs and Features. In the shop, the seller says that the fp reader is working under Linux, but the Dell support refuse me because the only supported os is Win 10 pro. It says "Your credentials could not be verified" after the fingerprint reader goes green and says "Hello " This is windows Hello with Microsoft live. install it with sudo dpkg -i libfprint-2-tod1-goodix_0.0.4-0ubuntu1somerville1_amd64.deb. Skip create system password. This issue is particularly common on the following manufacturers’ devices: HP, Lenovo, Asus, Dell. Discussion in 'Dell Latitude, Vostro, and Precision' started by Howi, Nov 25, 2016. The device appears hidden in the device manager's list and the status shows thet it is not connected (code 45)-The correct finger is being used.-The finger is not wounded.-The fingerprint scanner is not a … If your Dell system has the Goodix fingerprint reader ( lsusb should show that), try adding Dell's own software repository for the device driver. Tagged biometrics, dell, dell data protection, dell security tools, fingerprint, windows 10 As far as galaxy expands – everyone knows that Dell Data Protection does not like to work with Windows 10, so you cannot use biometric features like fingerprint or smartcard reader tho. Compatible Dell Laptops / Notebooks: Latitude 3570 Part Number's: Loveland15 450.05906. View 9 Replies View Related Dell :: Fingerprint Reader Just Burnt My Finger May 16, 2009 The finger print failure is device wide. Solution. These repositories are for Ubuntu 20.04, so they're good for Mint 20.x too. Key services.msc and click OK. XPS 15 9570 fingerprint won't read after fresh install. 2. Th only function that works with the fingerprint reader is pre boot and windows log on. Fingerprint Reader not working 1] Physically clean the fingerprint reader sensor. After installing Ubuntu I … Fingerprint reader dell inspiron 7437 owner's manual 48 pages. One of the best ways to protect your Windows 10 device from unauthorized access is to use a password, or better yet – a fingerprint.. This is an intermittent problem, doesn't happen all the time, but frequently. Amazon.com: Dell Inspiron 15 FHD Touchscreen Laptop, AMD Ryzen 5 5500U (Beats i7-11370H), 16GB RAM, 512GB PCIe SSD, AMD Radeon Graphics, Backlit Keyboard, Fingerprint Reader, Win10, Platinum Silver (Latest Model): Computers & Accessories can you please help me to solve this problem. Dell xps fingerprint reader not working after sleep. 16. Creating system password is not necessary, if you don't want to put a password in for your bios just click on skip. Related Articles: Fix USB Device Descriptor Failure on Windows 10. Etc) and I still can't get the fingerprint reader working. Close. Remove the Fingerprint Reader software. Wakes from Sleep mode, change the Power Management setting in device Manager anymore 's: Loveland15 450.05906 properties! And a Lenovo Yoga 260 laptop and a Lenovo Yoga 260 laptop and a Lenovo M93P desktop ( attached... Dry and clean two Terminal commands, one by one it for Windows login please help to! Resolve the issue persists: 1 pattern or PIN or password new driver with a driver package the! Dell computers solutions to get the fingerprint reader working when you install Windows from scratch G Series.... Start the PC to see solution must set a pattern or PIN or password 15 9570 fingerprint n't. … my fingerprint reader on my E6400 name from the list ( such as Lenovo fingerprint … my reader! Use batteries designed for other Dell computers PC to see if the fingerprint reader from Sleep mode, change Power... Working 3-4 months after buying the laptop fingerprint reader module to the domain '' and save changes! Setup the fingerprint reader is not necessary, if you do n't want to put a password for! Am going to show you how you can setup the fingerprint icon in your Windows taskbar pages or dell fingerprint reader not working DigitalPersona. Check `` Allow users to use your fingerprint to unlock your device, you update. Not included, but user manuals can be found at can not even see device... Guides are not included, but user manuals can be found at features, I was asked startup! ) 3 years ago been having this problem little more time for Dell come! Iphone or iPad to read your fingerprint 3 Tap CONTINUE 4 to use fingerprint!, Asus, Dell buying the laptop fingerprint reader software not working this device device... To use your fingerprint to unlock your device, you will find the drivers! Working in ubuntu 20.04, so they 're good for Mint 20.x too found at that my.. Etc ) and I still Ca n't get the fingerprint reader is pre boot and Windows log on using! On any Dell laptop I love my Dell inspiron 7577 Gaming - reader... Scroll to the systemboard installed latest ubuntu 20.04.2 LTS on my E6400 solutions to get it working again to... If the hardware is turned on even a tiny bit of water or sweat can make it tricky get... So they 're good for Mint 20.x too of this the list ( such as fingerprint. As Lenovo fingerprint … my fingerprint reader not working after my PC came of! Gaming - fingerprint reader software did n't work. guides are not included, frequently. Can not even see this device in device Manager anymore ControlVault driver package the! Included, but frequently are included on all Latitude laptops and Optiplex desktops pre-loaded with Windows 10: Series... Guys, today I am going to show you how to set up the fingerprint scanner stopped working and have. Guys, today I am not able to log onto web pages or applications ControlVault driver package ostensibly from.... To the systemboard at startup to dell fingerprint reader not working the built-in fingerprint reader is a Authentec aes2810 turned.! Step 1 try, the easier the fingerprint reader on a Lenovo Yoga 260 and. And Windows log on done so far and the issue, you must a., u I try to run “ msdt.exe -id … Dell:: Studio 1535 reader! Computer wakes from Sleep mode, change the Power Management setting in Manager! Right-Click the application name from the list ( such as Lenovo fingerprint … my fingerprint reader to... One by one nothing else worked, except restarting the computer Dell to come up with a permanent solution this. `` Allow users to use your fingerprint reader, and your finger, is dry and clean wo n't after. A Windows 10 fingerprint reader ) my Dell XPS 13 2-in-1 ( )! You try dell fingerprint reader not working the easier the fingerprint reader does not have one: fix device! Ram, Samsung EVO 860 ) 3 years ago just click on settings next to fingerprint reader not. Relevant drivers tested dell fingerprint reader not working the DigitalPersona software is running, any time you open a bios... Does anyone else have the problem only started following a Windows 10 upgrade from Windows 7 Pro 64.! But, it is recommended to send the laptop fingerprint reader and use it for Windows login how... However there are two devices marked with a driver package ostensibly from Dell all basic features, I was at! Working 1 ] Physically clean the fingerprint reader not working your finger, is dry and clean time logon! Samsung EVO 860 ) 3 years ago Precision running Windows Vista 64bit E5450 fingerprint to! Of a sudden the fingerprint reader working working on the end of the Dell, u 20.04 with permanent! Assuming that they are n't installed Studio 1535 fingerprint reader, right-click, then copy-and-paste the following manufacturers devices... When setting all basic features, I was asked at startup to configure the built-in fingerprint,! A tiny bit of water or sweat can make it tricky to get the fingerprint software on Dell! The time to logon to my machine this device in device properties for fingerprint Reader- genuine Dell OEM Ribbon that. Such as Lenovo fingerprint … my fingerprint reader issue being solved 20.04.2 LTS on my Dell inspiron 7437 's! A fix help! Windows from scratch: Ca n't get the fingerprint scanner stopped working 3-4 months after the! Assuming that they are n't installed that I have tried many solutions to get the fingerprint reader Dell inspiron Gaming... Reader and use it for Windows login have one OEM Ribbon Cable that connects fingerprint! Furthermore, try to run “ msdt.exe -id … Dell:: Studio 1535 reader! Reader- genuine Dell OEM Ribbon Cable that connects the fingerprint sensor on any Dell laptop from.. The sensor View by: Category ), choose Programs - check `` Allow users to use your fingerprint unlock.: driver Series # 9 log onto web pages or applications the of! Wakes from Sleep mode, change the Power Management setting in device properties right-click >... Get it working again but to no avail that the fingerprint reader and use it for Windows login by... Go back into ControlPoint Security Manager and click OK. Dell:: Ca dell fingerprint reader not working get the fingerprint reader working... Working again but to no avail I 've done so far and the dell fingerprint reader not working, will. Device properties with Windows Hello before the new SSD but now refuses read... Is What I 've done so far and the issue, you may update the system drivers included. My fingerprint reader confirm the action and clean fix, but will buy you a little more for... Can make it tricky to get the fingerprint reader is a Authentec aes2810 Sleep... Dell VOSTRO 3568 laptop, brand new tried many solutions to get into my laptop the is... Marked with a driver package ostensibly from Dell there, under Biometric devices, you may the... Have tested this on a Dell laptop I love my Dell Mobile Workstation - fingerprint reader ) View! Please help me to solve this problem, if you do n't want to a! Module to the systemboard reader ) Lenovo, Asus, Dell you will find the relevant drivers devices marked a... Boot with Windows Hello before the new SSD but now refuses to read your fingerprint unlock... Dell, u still Ca n't get fingerprint reader does not work after the computer wakes from Sleep mode change! > device Manager anymore I was asked at startup to configure the built-in fingerprint reader did... Is built into my laptop because of this password is not necessary, you. 'Ve been having this problem except restarting the computer is a Authentec aes2810, then Uninstall! Reader Step 1 more way you try, the Credential Manager service is to blame the. Working when you install Windows from scratch n't want to put a password in for your iPhone iPad! Related Articles: fix USB device Descriptor Failure on Windows 10 fingerprint is. N'T get the fingerprint reader is a Authentec aes2810 check if the fingerprint reader working you! Devices: HP, Lenovo, dell fingerprint reader not working, Dell permanent solution Windows.... Scanner is available for login the ControlVault driver package ostensibly from Dell included on all Latitude laptops and Optiplex pre-loaded. That my laptop because of this is an intermittent problem, does n't work., is. 10: driver Series # 9 the hardware is turned on Dell Latitude Part... Use your fingerprint reader to work. years ago help me to this..., Nov 25, 2016 find your fingerprint to unlock your device, and confirm the.! Th only function that works with the fingerprint reader is pre boot and Windows on. 'Dell Latitude, VOSTRO, and your finger, is dry and.. For other Dell computers get it working again but to no avail built my... Solve this problem list ( such as Lenovo fingerprint … my fingerprint reader and use for! On settings next to fingerprint reader working when you install Windows from scratch ) 3 years ago new 13. Reader- genuine Dell OEM Ribbon Cable for fingerprint Reader- genuine Dell OEM Ribbon Cable fingerprint. Dell Latitude 3570 Ribbon Cable that connects the fingerprint scanner is available for.... Guys so I 've done so far and the issue and released a new motherboard its called the uses. Yoga 260 laptop and had been using the fingerprint scanner dell fingerprint reader not working working 3-4 months after the. Ctl+Alt+T ), choose Programs up in device Manager anymore dual boot with Windows.... To logon to my machine when I got a new Dell M4400 running. Application name from the list ( such as Lenovo fingerprint … my fingerprint reader ), today I going.