Windows Hello, greets you by name and with a smile, letting you sign in without a password and providing instant, more secure access to your Windows 10 devices. Unfortunately, few users have reported that the fingerprint reader is not working after Windows 10 wakes up from sleep, so let’s fix that.. Make sure that you have installed the latest version of the fingerprint reader driver on your Windows 10 PCs. The synaptic WBF Fingerprint reader is installed (with version 4.5.307.0) and device manager says the device (VFS451) is working properly. HP ENVY 13-ba1025od Laptop, 13.3" Screen, Intel® Core™ i5, 8GB Memory, Fingerprint Reader, 256GB SSD, Wi-Fi 6, Windows® 10 Pro, 2S4W4UA#ABA Item # 4220541 Delete the original fingerprint data and re-enter it. I then tried to update from device manager/update driver without success as the system recognize the installed driver as up to date, even when manually selecting the file. Windows Hello is a personal way to add extra security to sign in to your computer with just a look or a touch. HP Pavilion x360 14" FHD WLED Touchscreen 2-in-1 Convertible Laptop, Intel Quad-Core i5-8250U 1.60GHz up to 3.4GHz, 8GB DDR4, 256GB SSD, WiFi, Bluetooth, Webcam, HDMI, Fingerprint Reader, Windows 10 4.5 out of 5 stars 334 If you are using security software from another manufacturer, check with the manufacturer of that software. This issue is particularly common on the following manufacturers’ devices: HP, Lenovo, Asus, Dell. Welcome to the HP Forums . This is still not working after doing all those steps, please help after the Windows update it stopped working and it says the following : we couldn't find a fingerprint scanner compatible with windows hello fingerprint. After installing Windows 10 Enterprise (whether via an in place upgrade or fresh install), the PIN and Fingerprint Sign-in options are unavailable as the buttons are disabled/greyed out. In Windows 10, download and install the latest HP SimplePass or Digital Persona software. After taking all the steps you suggested on here it says i … If you are using security software from another manufacturer, check with the manufacturer of that software. HP PCs - Set Up Sign-in Options for Windows Hello (Windows 10) This document is for HP computers with Windows 10. Step 4: On the Windows Hello setup wizard, click the Get started button. I have tested this on a Lenovo Yoga 260 laptop and a Lenovo M93P desktop (with attached external fingerprint reader). If the option to set up fingerprint reader in the Settings app is not available, you might need to upgrade the security software on your computer. How to setup fingerprint login in windows 10: 1) Go to Settings > Accounts. It is not excluded that the fingerprint data saved by the computer is damaged due to some software factors and the dell fingerprint reader not working. Advisory: HP Notebook PCs - Synaptics Fingerprint Reader Not Working After Upgrade from Windows 7 to Windows 10 Anniversary Update Notice: : The information in this document, including products and software versions, is current as of the release date.The document is subject to … (Code 31) {Operation Failed} The requested operation was unsuccessful. Here are some simple solutions that fix fingerprint reader issues in your HP laptop: HP SimplePass does not open. Exactly the same problem on a different desktop with Windows 10 Pro (1803) 64-bit. After taking all the steps you suggested on here it says i … The company has confirmed that some versions of HP SimplePass have stopped working after August 12 2014. Try to delete the fingerprint data and enter the new fingerprint. This is still not working after doing all those steps, please help after the Windows update it stopped working and it says the following : we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Windows 10 fingerprint reader not working HP, Dell, Lenovo – According to users, a fingerprint reader isn’t working on isn’t related only to these brands and it can appear on almost any PC Windows Hello fingerprint setup not working – It can be a problem since you won’t be able to use fingerprint login at all When I first installed APO on Windows 10, it worked great but it suddenly stopped working for no apparent reason. HP ENVY 13-ba1025od Laptop, 13.3" Screen, Intel® Core™ i5, 8GB Memory, Fingerprint Reader, 256GB SSD, Wi-Fi 6, Windows® 10 Pro, 2S4W4UA#ABA Item # 4220541 I would like to take a moment and thank you for using this forum, it is a great place to find answers. Make sure that you have installed the latest version of the fingerprint reader driver on your Windows 10 PCs. Windows 10 Home 64 Windows 10 Home 64 Windows 10 Pro 64 Processor and graphics Intel® Core™ i5-1135G7 (up to 4.2 GHz, 8 MB L3 cache, 4 cores) + Intel® Iris® Xe Graphics Intel® Core™ i7-1165G7 (up to 4.7 GHz, 12 MB L3 cache, 4 cores) + Intel® Iris® Xe Graphics I would like to take a moment and thank you for using this forum, it is a great place to find answers. Windows Version: 1909 (Build 18363.592) I went to device manager and saw that there is a problem in the driver ELAN WBF Fingerprint Sensor. One of the best ways to protect your Windows 10 device from unauthorized access is to use a password, or better yet – a fingerprint.. (Code 31) {Operation Failed} The requested operation was unsuccessful. Windows 10 Home 64 Windows 10 Home 64 Windows 10 Pro 64 Processor and graphics Intel® Core™ i5-1135G7 (up to 4.2 GHz, 8 MB L3 cache, 4 cores) + Intel® Iris® Xe Graphics Intel® Core™ i7-1165G7 (up to 4.7 GHz, 12 MB L3 cache, 4 cores) + Intel® Iris® Xe Graphics How to Add or Remove a Fingerprint for your Account in Windows 10 Windows Hello is a more personal, more secure way to get instant access to your Windows 10 devices using fingerprint or face recognition. As I understand the validity Fingerprint Sensor in windows 10 not working, Advisory: HP Notebook PCs - Synaptics Fingerprint Reader Not Working After Upgrade from Windows 7 to Windows 10 Anniversary Update Notice: : The information in this document, including products and software versions, is current as of the release date.The document is subject to … Try to delete the fingerprint data and enter the new fingerprint. One of the best ways to protect your Windows 10 device from unauthorized access is to use a password, or better yet – a fingerprint.. Windows Version: 1909 (Build 18363.592) I went to device manager and saw that there is a problem in the driver ELAN WBF Fingerprint Sensor. Exactly the same problem on a different desktop with Windows 10 Pro (1803) 64-bit. Here are some simple solutions that fix fingerprint reader issues in your HP laptop: HP SimplePass does not open. How to setup fingerprint login in windows 10: 1) Go to Settings > Accounts. This did not work for me either. HP PCs - Set Up Sign-in Options for Windows Hello (Windows 10) This document is for HP computers with Windows 10. Welcome to the HP Forums . MODEL: HP 15-dw0014nl. @Anand_B. Windows 10 fingerprint reader not working HP, Dell, Lenovo – According to users, a fingerprint reader isn’t working on isn’t related only to these brands and it can appear on almost any PC Windows Hello fingerprint setup not working – It can be a problem since you won’t be able to use fingerprint login at all Buy HP Envy 17 Laptop, Intel Core i7-1165G7, 12 GB DDR4 RAM, 1 TB HDD, 128 GB SSD, 17.3-inch FHD Touchscreen Display, Windows 10 Home W/ Fingerprint Reader, Camera Kill Switch (17-ce2010nr, 2020 Model): Electronics - Amazon.com FREE DELIVERY possible on eligible purchases When I first installed APO on Windows 10, it worked great but it suddenly stopped working for no apparent reason. Windows Hello is a personal way to add extra security to sign in to your computer with just a look or a touch. Currently, I'm using the Mouse Fingerprint Reader on my 2017 Razer Blade, which does not have any form of Windows Hello built in. Device Status: This device is not working properly because Windows cannot load the drivers required for this device. As I understand the validity Fingerprint Sensor in windows 10 not working, Visit the manufacturer’s website to check if there is a new version of the fingerprint scanner driver released with support for Windows 10 and Windows Hello. Many users have complained of HP SimplePass not opening after they click on its desktop icon. Visit the manufacturer’s website to check if there is a new version of the fingerprint scanner driver released with support for Windows 10 and Windows Hello. This issue is particularly common on the following manufacturers’ devices: HP, Lenovo, Asus, Dell. Buy HP Envy 17 Laptop, Intel Core i7-1165G7, 12 GB DDR4 RAM, 1 TB HDD, 128 GB SSD, 17.3-inch FHD Touchscreen Display, Windows 10 Home W/ Fingerprint Reader, Camera Kill Switch (17-ce2010nr, 2020 Model): Electronics - Amazon.com FREE DELIVERY possible on eligible purchases @Anand_B. How to Add or Remove a Fingerprint for your Account in Windows 10 Windows Hello is a more personal, more secure way to get instant access to your Windows 10 devices using fingerprint or face recognition. If the option to set up fingerprint reader in the Settings app is not available, you might need to upgrade the security software on your computer. Step 4: On the Windows Hello setup wizard, click the Get started button. The company has confirmed that some versions of HP SimplePass have stopped working after August 12 2014. Many users have complained of HP SimplePass not opening after they click on its desktop icon. I have tested this on a Lenovo Yoga 260 laptop and a Lenovo M93P desktop (with attached external fingerprint reader). Device Status: This device is not working properly because Windows cannot load the drivers required for this device. It is not excluded that the fingerprint data saved by the computer is damaged due to some software factors and the dell fingerprint reader not working. After installing Windows 10 Enterprise (whether via an in place upgrade or fresh install), the PIN and Fingerprint Sign-in options are unavailable as the buttons are disabled/greyed out. I then tried to update from device manager/update driver without success as the system recognize the installed driver as up to date, even when manually selecting the file. Windows Hello, greets you by name and with a smile, letting you sign in without a password and providing instant, more secure access to your Windows 10 devices. The synaptic WBF Fingerprint reader is installed (with version 4.5.307.0) and device manager says the device (VFS451) is working properly. 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