)Provide analysis and support for updates as necessary to reflect current/changed business needs (e.g. Play a key role in the development, implementation and monitoring of due diligence procedural initiatives to ensure customer needs are met and OCC and CFPB regulatory policies and legislation are adhered to. Evaluate and process complaints, appeals and grievances, Collaborate with the business to develop disaster recovery and business continuity plans for high risk high exposure vendor relationships, Identify and communicate departmental vendor risk issues and compliance problems that have not been adequately addressed; offer reasonable solutions, and assist them with efforts to come into compliance, Work with Strategic Sourcing or Business Owners to monitor and close all action items from internal/ external audit findings, Perform data analytics & reporting activities. Sample Resume: IT Vendor Project Manager. Project manage implementation and vendor relationships for ECN's - Tradeweb, Instinet, NYFIX. Reviewed all invoices for appropriate documentation and approval prior to payment. No formal education is necessary for this role, and most Vendors mention a high school diploma or the equivalent in their resumes. Managed lead lists and maximized revenue growth by selling multiple products to each customer with an emphasis on triple bundles resulting in a 30% increase in multiple product sales as well as minimizing the number of times each customer was contacted (from 7 to 3 times per year) which increased the effectiveness of each lead list. ;Establish and lead the standardized governance meetings and administer core competencies related to invoice review and validation, service performance management, change control, issue management, project management, communication management/education, etc, Oversee and administer the relationships to preserve anticipated business case and oversee tracking of the various financial models to determine savings for the life of the agreement within the dynamic environment; Oversee and administer the relationships to preserve anticipated business case and oversee tracking of the various financial models to determine savings for the life of the agreement within the dynamic environment;Oversee and administer the relationships to preserve anticipated business case and oversee tracking of the various financial models to determine savings for the life of the agreement within the dynamic environment;Oversee and administer the relationships to preserve anticipated business case and oversee tracking of the various financial models to determine savings for the life of the agreement within the dynamic environment, Oversee, administer and review the commercial/financials related to the transaction to ensure accuracy of invoicing/credits/maintenance of business case; creation of financial models as necessary; Oversee, administer and review the commercial/financials related to the transaction to ensure accuracy of invoicing/credits/maintenance of business case; creation of financial models as necessary;Oversee, administer and review the commercial/financials related to the transaction to ensure accuracy of invoicing/credits/maintenance of business case; creation of financial models as necessary;Oversee, administer and review the commercial/financials related to the transaction to ensure accuracy of invoicing/credits/maintenance of business case; creation of financial models as necessary, Collaborate and work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels and that the service levels accurately reflect business needs; Collaborate and work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels and that the service levels accurately reflect business needs;Collaborate and work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels and that the service levels accurately reflect business needs;Collaborate and work closely with end business owners and operations teams to ensure that the agreed scope of services are delivered within the agreed service levels and that the service levels accurately reflect business needs, Ensure that the managed service agreements are updated as necessary to reflect current/changed business needs (e.g. Accountable for all administrative work for companies top four clients including JP Morgan and Chase, Google, AIG and Bank of America. Check out real resumes from actual people. Communicate with vendors regarding discrepancies with invoices. Accounting and finance knowledge doesn’t … Lead with a military to civilian resume header. For example supplier details, address, tax calculations, currency, amount, etc, Become familiar with corporate and departmental policies and procedures: CEMP, CSS, Accounts Payable, etc, Ensure that all Invoices and employee expenses are processed 100% compliant to Citigroup policies and procedures, Able to identify and select Withholding tax and VAT tax codes for the invoices, Troubleshoot Invoice, Employee Expense problems and escalations, solution process issues, and interface with technical support to resolve systematic problems, Decides on rejection of invoices for non-adherence to policies and adequate documentation, therefore deferring processing until the appropriate level of approval or proper documentation is obtained, Ensures that resolution mailboxes are closely monitored and tracked to ensure that response is provided within committed SLA, Participate in ad hoc and special projects on an 'as needed' basis, Excellent MS Excel skills required including formulas and macros, Familiarity with invoice payment and financial tracking systems required, Good communications skills and aptitude for dispute resolution, Experience with corporate billing and financial systems, Ability to work under pressure and within tight deadlines, Strong client focus and ability to step outside regular job functions and comfort zone to assist the global team, Effectively communicates to exchange ideas and complex information and exercises good judgment in sharing sensitive/confidential information, Proficient in the use of office applications (MS Office, MS Word, MS Excel, MS PowerPoint, Knowledge in foreign languages is an advantage (e.g. History of prior work, experience and exposure to key industry players (e.g. in cross-function, cross-business and multiple partner environments, Candidate should be able to demonstrate a working knowledge of the Mortgage business model as well as a working knowledge of the roles and processes of business functions that include Sales, Operations, Decision Management, Risk Mgmt, Finance and Technology, Candidate should possess a working knowledge of the consumer financial services regulatory environment, Candidate should have experience working with third party service providers, Review Service Level report for compliance with contract requirements, Solid organizational skills; project management experience is desired, Track that Technology & Data Vendor Relationship Managers are meeting with their vendors at a minimum at the frequency prescribed, report on complaince and escalate non-compliance, Track that the Inter-Affiliate Governance meetings are being held at the required frequency, , report on compliance and escalate non-compliance, Prepare reports and dashboards to be used by the Inter-Affiliate Relationship Managers in their periodic meetings. committee meeting details, management of CCNs, etc), Execute VCM opportunities to optimize value and full alignment to strategy, Knowledge and prior work supporting the IT function within financial services or similar regulated entity, Attention to detail, process and data analytical skills, A capable collaborator with the ability to work successfully with a large, diverse and demanding set of clients, An adaptable individual who understands long term versus short term goals, At minimum of 5 years direct working experience related to the commercial side of managed service agreements, A minimum of 2 years direct working experience in IT managed service agreement, A minimum of 2 years supporting a bank or financial services institution, Directs the efforts of others and provides oversight into all aspects of project delivery - both at the tactical and strategic levels, Manages the hiring, staffing and maintaining of an effective workforce, which includes career development, performance management, and pay management for team members, Responsible for ensuring that all project managers consistently adhere to industry standard project management methodologies, Understands service offerings in detail to aid in formulating and articulating new business opportunities to support internal and external customer’s strategic direction and growth, Communicates and translates all levels of organizational vision/strategy to staff, Responsible for executing and managing functional and business goals for the group including budgetary goals and objectives, Influences individuals regarding issue resolution, problem solving, or championing the project management value proposition, Prepares and presents reports to all levels of leadership and staff, Ensures critical outcomes are met for each project, program and/or portfolio for which they are responsible, or their staff is responsible, Ensures that effective project controls are in place to monitor project performance. Resolved inventory issues. IBM, Accenture, HP, Infosys, Cognizant, Tata, Wipro, etc. Communicated daily with external vendors to ensure resolution of rates related issues. Reconciled vendor statements, researched and corrected discrepancies. Worked in concert with the management team to retain associates. Documented which products were being frequently purchased and ensured that the weekly focus was met. Manages various Auto, Home and Competitor Intelligence 3rd Party Data Programs with responsibilities in Vendor and Contract Management. Supervised accounts to make sure payments were made on time. Vendors also need to report to Sales Managers and attain targets. Team Leadership and Performance Management, Service Excellence with focus on continuous improvement, Drive for results while focussing on quality and timeliness, Strategic approach with a focus on the ‘big picture’, Strong planning, organisation and co-ordination skills, Developing and managing strong senior level business and stakeholder relationships, Excellent negotiation, relationship management and influencing skills at senior levels, Results & delivery focussed. Communicate findings and improvements to GIS Leadership Team, Manage cost and risk in support of original business case. Created detailed itinerary for each event. Development, Implementation and Maintenance for nationwide base of vendors through personal. Document results of due diligence, residual risks, and ensure risks are understood by Sourcing Manager and Business clients, For accepted risks, ensure issues are well documented, accepted, and signed off by an authorized manager at contract signing, Address reported risk events, potential risk areas, and ensure these are appropriately mitigated by working closely with risk SMEs, Sourcing Managers, and Vendor Relationship Managers, Coordinate on-going annual risk reviews and controls assurance activity. Responsible for quality and performance of the property inspection vendors for New York and New England. Vendor resume sample. Answer contract commercial / rate card / legal / business term inquiries on existing contracts, Establish regular communications with the key internal business partners, to ensure agreement and adoption of category strategies, on-going review of activities undertaken and maintenance of strong client service. GSSD, LCD, etc to enable reuse of MPP's across regions and minimize re-work, to ensure all upstream and downstream processes are executed in support of required deployments and ensure that TIS & CRES departments are aware of any associated requirements and the specific impact that those requirements will have on their location actitvities, Work to promote awareness and prevent divergence for the TIS & CRES Location and Sourcing strategy and agreed approach, Provide invoice review and validation of bills against contract terms and liaise with business units/service providers regarding the same, Work closely with business and service provider to review and validate all service levels on a regular basis, Work closely with business to ensure that service levels are measuring the right elements that are meaningful to the business; champion the change process if modifications are required, Provide deal normaliztion and business case, analysis and evaluation assistance, Assist in the creation of standard deal normalization templates and business case templates, Provide input and analysis of basic contract architecture (billing units, SLA metrics, cost variability, deal structure – BOT/traditional/fixed fee/etc. Oversee all Employee Relations issues including schedules to maintain productive workflow for 30+ abstract/vendors within 5 states. policy, Familiar with the employee enrollment and termination,Social Benefit and Housing Fund online declaration,counter operation experience is a plus, Experience in Shanghai retirement, injury and other special business is preferred, Good oral and written English language skill, Familiar with MS-Office (Word, Excel, Outlook, PowerPoint) and HR system‍, Influence and guide Country Senior Management, Business partners and Procurement to act in compliance with Vendor Risk Management policy and procedures, The Procurement function within HSBC provides a professional Purchasing service to all Businesses/user departments, The Vendor Risk and Compliance Manager will have full responsibility for all aspects of Country Vendor Risk Management and provide guidance as the SME for VRM to all Businesses/user areas across in the region and on all Procurement risk controls, Professional Procurement Certification - preferred, Must have strong quantitative experience and skill set, be highly analytical, curious and structured in exploring and interpreting data, Must thrive in a dynamic, fast-paced environment, be a highly motivated self-starter, flourish on a multi-cultural team, and have the highest integrity, Creative thinking and strong independent motivation are essential to this role, Demonstrated excellence in MS Excel, business intelligence, other MS Office applications, Sharepoint, and other reporting or analytical tools, Outstanding interpersonal, written, and verbal communication skills, Must be confident and comfortable presenting to an executive audience, A working knowledge of risk management and over five years progressive experience in risk and control management, internal audit or similar discipline, Relevant industry certifications are a plus: CFSA, CIA, CISA, CRISC, CRMA, Partnering with Operations and Technology stakeholders to gain buy-in for various initiatives, Partnering with the Senior Management team at the Divisional level in implementing financial goals, Problem solving skills: The candidate must have sound process engineering/ diagnostic skills. Vendor Management System Administrator Resume Examples & Samples Fundamental concepts, practices and procedures of Vendor risk management (including Operational Risk Management, Enterprise Risk Management, Business Continuity, and Cyber Security & Information Technology Risk Management) System implementations and support Collaborated with HR department on training information for buyers and assistants. Manage communication process with vendors, Coach and develop the team of vendor managers, Creates contract, performance and relationship management metrics and procedures, Create and maintain effective working relationships with business area management, Maintain vendor management process, tools and templates that establish governance for vendor performance, compliance and risk mitigation, Manage bi-annual vendor evaluations of fulfillment vendors and lead performance discussions and process improvement based on evaluation results, Perform cost management and purchase order management tasks, Assist management with all contract negotiations discussions, Create and manage vendor scorecard and associated ratings/correction plans, As a valued partner, we strive to work collaboratively with internal business partners and key vendors to deliver increasingly high-quality and efficient sourcing services through commercial-valued and risk-mitigated sourcing, analytical insights and market expertise, driving vendor innovation, and supporting select third-party agreements during the fulfilment phase, Conduct periodic market research for assigned categories to include monitoring of market trends and supply/demand factors, technology advancements, new legal developments and communications to help in the decision making process to meet the strategic goals of the organization, Conduct periodic market research for assigned categories to include monitoring of market trends and supply/demand factors, technology advancements, legal dictates and communications to help in the decision making process to meet the strategic goals of the organization, Point person for pulling together a Legal Services, Strategic Relationship Management (SRM) program and management of that program’s ongoing implementation, Consolidate supplier base and develop where relevant alternative sources ensuring uninterrupted supply of goods or services, delivered in a cost effective and quality manner, Establish regular communications with the key internal business partners, to ensure agreement and adoption of category strategies, on-going review of activities undertaken and maintenance of strong client service, Excellent communicator, used to navigating through matrix organizational responsibilities, organizational change, and working across regions and teams to elicit successful and collaborative approach, Basic math skills; ability to accurately account for cash and inventory, Strong communication skills, including listening skills and ability to communicate with guests and respond to inquiries, Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards, Ability to work in a fast-paced environment, Capable of following job guidelines and supervisors instructions, Shows flexibility by rotating to other products when necessary, Fundamental concepts, practices and procedures of Vendor risk management (including Operational Risk Management, Enterprise Risk Management, Business Continuity, and Cyber Security & Information Technology Risk Management), Interacting with internal clients and providing excellent customer service, Understanding system implementations, UAT, data entry, Providing training to end users on systems and processes, Identifying, documenting, and maintaining data in a system or database relating to procurement, financial reporting, vendor management and compliance processes and objectives, Proven ability to facilitate cross-functional programs including strong capabilities in communications and delivering presentations, Partner with others to accomplish objectives, Establish and maintain effective working relationships with others, Bachelor’s Degree (B.A.) Review any industry trends or changes delivered by government regulatory bodies, Present status reports and recommendations to Senior Mortgage Management, Bachelor's degree in business or finance, or equivalent education and related training, Two years of experience in Mortgage Servicing, Ability to grasp concepts quickly and make sound decisions, Ability to work independently and seek and use guidance appropriately, 5 years of experience in Mortgage, preferably in loss mitigation and/or vendor management, Experience reviewing and maintaining vendor contracts, Experience with Hiperos vendor management solution, Master's degree in business with concentration in finance or statistics, 5+ years of experience in designing and building scalable distributed systems and operating them at scale, Hands on experience with Java, AngularJS, JavaScript, JQuery, CSS, HTML, MySQL, MongoDB, Redis or equivalents, Motivated self learner who can demonstrate a strong sense of ownership and accountability and drive end to end technical solutions, Ability to collaborate with the development teams on projects that may span a number of internal and externally facing systems, BS or BA in Finance or equivalent business experience preferred, Experience with statistical analyses desired, 5+ years of benefit background for DC & NQ products, Ability to direct, moderate and negotiate multi-functional groups, Ability to deal with and resolve conflicting and competing demands, Proficient PC Skills - Excel/Access/Internet Methodologies, Achieve optimum service level and process improvements to increase accurate stock flow, Participate in the Collaboration & Alignment of Businesses shared plans, Plan for decreases/increases in a timely manner to create more accurate stock flow, Review and interpret forecast error reports; action and measure to validate effectiveness, Proactively manage and resolve all supply and distribution issues by collaborating with both the company's and the customer's distribution teams to minimise transport and handling costs whilst maximising inbound service levels, Relationship management; effectively represent the best interests of the business on-site at the customer location, Act as a single point of contact for external vendor partners, Monitor and track vendor performance to meet or exceed objectives, Provide critical support for vendors with problem solving, work-load management, coordination and follow-ups, Provide analytical support for the prioritization, execution, tracking and reporting of project deliverables, Own the end-to-end maintenance and update of data files, footprint lists and central repositories, Co-ordinate and support work efforts among internal and external partners, Manage and expedite the resolution of any escalations for all elements associated with project deliverables, Contribute towards the identification of any process opportunities and solution design, Support the team on other priorities as required, University degree in a business discipline with minimum 3 years experience, Exceptional time management and organizational skills, Proven ability to manage multiple projects in a complex and fast paced environment, Customer focused, works well with all levels of management, Strong problem solving skills, ability to translate quantitative data into qualitative analysis, PC Proficient – MS Office, Advanced Excel and PowerPoint skills, Previous experience managing external vendors, With 5 years IT background, IT Service/System Integration Sales or Software sales background, focus on solution selling and client long term relationship coverage, Can take lead TSS business in assigned account, willing to innovation and creative, can work hard under big business pressure and dedicate for business growth, Client Sales or Solution Sales Experience, Rich Experience and good relationship with Banking or Financial markets clients is the best, Has experience on selling Muti Vendor Service/Private Cloud/Big Data/Mobility/Social/security is the best, Can travel in China, cover China banks branches client, Implement and support the Technology Due Diligence responsibilities for third party vendor governance, potentially including, BA or BS Degree in Information Technology or equivalent IT experience preferred, 3+ years experience in application development, IT standards and processes, software development lifecycle processes, information security, and application knowledge - Prudential knowledge preferred, Proficiency in Technology including cloud implementations, business applications, infrastructure, technology outsourcing, and information security, Knowledge of Prudential IT, Information Security, Enterprise Vendor Governance controls is a plus, 3+ years of experience working with third party vendors, Proven ability to work across organizations to integrate and deliver work, Demonstrated innovative problem solving and strategic thinking skills, along with strong business acumen and analytical capabilities and a demonstrated ability to develop solutions in a complex, unstructured, and changing environment, Confirmed ability to build and sustain strong relationships both internal and external / partnerships with key contacts at all levels across lines of business, Individual Life Insurance experience a plus but not required, Up to 40% domestic and/or international Travel, Proficient in MS Office, MS Project, and reporting tools, Excellent written and verbal communication skills with a proven ability to effectively communicate with all levels of the organization, including experience expressing technical, information security and contractual details, Ability to think strategically while implementing efficiently, Ability to work on multiple projects simultaneously, Ability to quickly gain sufficient knowledge of an unfamiliar project, system, and technology, Development, planning and execution of an Audit Plan for Third Party Vendors focusing on compliance with regulations, company policies and a focus on federal consumer finance laws, Prepare for audits by reviewing documentation of processes performed by the vendor, Plan and execute periodic on-site audits for third party vendors which include sample testing, Review audit findings, score vendor on audit, and create an audit report to be shared with management. ), Ability to recognize and take advantage of global and regional sourcing programs jointly developed throughout the CS Group, Strong risk and control culture and an understanding of Supplier Screening programs with the ability to evaluate and mitigate any associated potential business risk to CS, Strategic focus and an in-depth understanding of the role he/she plays in creating relationships with suppliers and internal business partners, which are mutually acceptable, and which extract optimum supply value and minimize costs, Proactive, with experience navigating complex organizations and juggling multiple priorities and types of work. Achieved FY13 cost savings over $500,000 on only twenty percent of the POs available for review. Track the quality of these meetings and give feedback including both a scorecard and recommendations for improvements. Consistently monitor processes and procedures to identify and develop process improvement strategies. Leading a Global Sourcing and Procurement team (60 FTEs with 6 Direct Reports) in the U.S. and India that impacts $1 Billion of addressable vendor spend for hardware, software, telecommunications, professional services, and cloud categories, Managed the oversight of the Bank's third party vendors, Managed multiple domestic resources and coordination of workflow for 40 captive and off-shore resources, Manage NA CSB $321.8m Marcom, $11.9m Marketing, and $187m Vendor Funding Opex budget efficiently to maximize ROI and Vendor Funding claimability, Manage subcontractors and employees to ensure work orders were completed correctly and timely. updates to service levels, in-scope services, etc.) );Ensure that the managed service agreements are updated as necessary to reflect current/changed business needs (e.g. Reconciliation of open order reporting and establishment of productive communication with vendors. ISO, NACE) and reference data policies and procedures, Strong research, analysis and policy or report writing skills are essential, Strong interpersonal skills and client oriented, Coordination with key stakeholders in Risk, Procurement, and Legal to refine alignment of related VIRA processes, inputs and outputs, functions, responsibilities, workflows, Enhance Governance Risk Compliance (GRC) tool configuration, maintenance, and workflows, Manage assessment findings in the risk register, Streamline risk register dashboard and reporting, Present key vendor risks that affect the firm to senior management, Collaborate across multi-departments to promote industry best practices and strategic organizational security efforts as well as the development of our IT security policies, Strong working knowledge of Bloomberg's product offerings, An understanding of the operational and technical infrastructure of financial firms and the financial markets, Strong skills in developing relationships and partnerships with key stakeholders, Ability to operate at both an operational and tactical level, Strong cross-group collaboration and relationship management skills including directing & coordinating virtual teams to achieve deliverables, Demonstrated change management, project management and problem-solving skills, Security and Risk Certifications such as CISSP or equivalent, Ability to quickly prioritize according to business needs, Proven consultative and customer relationship skills, Attention to accuracy as well as the ability to work under pressure and consistently meet deadlines, A keen analytical thinker with the aptitude to collate and validate data, evaluate the reliability of sources and the relevance of information to Bloomberg operations, A demonstrated ability to work in tandem with other business units to ensure the consistency of communication and deliverables, Creating reports and presentations for senior management internal and vendor meetings, Gathering data from stakeholders and validating collected data, Scheduling and administering business meetings, Managing the team and ensuring service delivery within agreed SLAs, Demonstrate experience defining and documenting new processes, system and reporting business requirements, Bachelor’s degree in Business, Finance, Economics or other analytical discipline, 5-10 years of Procurement experience - required, Perform reconciliation of bank accounts and general ledger accounts, Provide guidelines and respond to queries from liaison offices & sourcing team in relation to Finance policy and procedures, Good analytical and problem solving skills, Minimum 1 to 2 years of relevant working experience in a sizable multinational organization, Bachelor's degree in related field and/or a combination of education and professional experience, Minimum 6 years of professional information security and/or compliance work experience required. 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